Nov 1, 2024
Dr. Nathan Regier, your host, welcomes Dr. David Horsager, CEO of the Trust Edge Leadership Institute and inventor of the Enterprise Trust Index. He is also the director of a global study, The Trust Outlook, a Wall Street Journal best-selling author, and a senior fellow at Indiana Wesleyan University.
David not only has a unique perspective on trust but also defines, measures, and teaches it through a practical, relevant, and actionable framework. Listen to this episode to discover why David defines trust as a strategic asset.
Key Takeaways:
[3:31] How did David get into the field of trust?
[5:57] Why is trust so important?
[8:00] David shares why he defines trust as a currency for strong
relationships.
[9:17] How is trust built?
[10:59] David discusses The Eight Pillar Framework for building
trust.
[13:13] Has David seen individual differences in how trust is
experienced?
[16:23] David explains the effective use of the pillars of trust,
using Dr. Nate's recent experience on a delayed flight.
[18:53] Dr. Nate emphasizes the importance of building connections
and achieving results simultaneously.
[19:34] David shares his view on the relationship between trust and
conflict.
[22:39] David discusses the Trust Annual Report and his latest
findings.
[25:01] David talks about his book, Trust Matters More Than
Ever.
[27:57] What is happening with trust during elections?
[32:20] David emphasizes what everyone should know about trust.
[35:59] Input equals output.
Mentioned in this episode:
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
The Trust Edge, Dr. David Horsager
Trust Matters More Than Ever, Dr. David Horsager
Tweetables:
“Leaders prioritizing trust create thriving environments, where innovation and collaboration flourish.” #oncompassion
“Lack of trust is an organization’s biggest expense.” #oncompassion
“In conflict, you can increase trust faster than almost any other time in how you deal with it.” #oncompassion